Meet the Team
Behind Your AI Success
We're a passionate team of AI experts, educators, and strategists united by one mission: making AI accessible, practical, and empowering for UK SMEs.
Why We Started Hartz AI
It all started with a simple observation: UK SMEs were being left behind in the AI revolution. Not because they lacked ambition, but because AI felt intimidating, complex, and out of reach.
We saw brilliant businesses struggling with jargon-filled consultants who created dependency, or being overwhelmed by online courses that offered no real support. We knew there had to be a better way.
So we created Hartz AI — a different kind of AI partner. One that speaks plain English, builds your capability, celebrates your independence, and measures success by your confidence, not our billable hours.
"We believe every UK SME deserves access to AI that empowers, not intimidates. That's why we do what we do."
— The Hartz AI Founders

Our Unique Approach
We blend the wisdom of the Sage with the warmth of the Caregiver — offering expert guidance with empathy and understanding.
The Sage: Wisdom & Expertise
We bring deep technical knowledge and strategic insight to every partnership. Our team has decades of combined experience in AI, machine learning, and business transformation.
- Proven frameworks and methodologies
- Industry-leading AI expertise
- Strategic business acumen
- Continuous learning and innovation
The Caregiver: Empathy & Support
We understand the challenges, overwhelm, and uncertainty that comes with AI adoption. Before showing expertise, we listen, understand, and support.
- Patient, supportive guidance
- Non-judgmental approach
- Celebrating your wins, big and small
- Long-term partnership mindset
Meet the Experts Who'll Guide Your Journey
A diverse team of AI specialists, educators, and strategists passionate about making AI accessible for everyone.

Craig Hartzel
Founder, Hartz AI
Craig helps UK businesses use AI with confidence. He has spent years working with SMEs, public sector teams, and senior leaders who want clear guidance without the noise. His work focuses on practical training, simple workflows, and AI tools that save real time.
He built Hartz AI to remove confusion around AI and give organisations a straightforward path to capability. Craig teaches teams how to use AI in their daily work, audits operations to find quick wins, and works with leadership on long term plans.
Clients know him for plain speaking, practical advice, and a focus on real results. His goal is to help teams build enough confidence to run with AI on their own.

Rivka Abecasis
Head of AI Compliance, Hartz AI
Rivka leads AI compliance at Hartz AI. She helps clients use AI safely, legally, and with confidence. She specialises in UK GDPR, data protection, risk controls and the practical steps organisations need to take as AI regulation tightens.
Her background spans compliance leadership, policy development and operational governance. She has worked with complex regulatory frameworks and knows how to turn rules into clear actions that teams can follow.
At Hartz AI, Rivka builds our compliance frameworks, reviews client workflows, and advises on safe AI adoption. She focuses on simple guidance, clear safeguards and reducing risk without slowing innovation.
Clients trust her because she explains compliance in plain English and gives direct, workable advice. She makes AI safe to use, easy to govern, and ready for future regulation.
Plus 20+ Associate Experts
Our extended team includes specialists in natural language processing, computer vision, automation, and industry-specific AI applications — ensuring we can support any AI initiative.
Deep Knowledge Across AI Domains
Our team brings expertise across the full spectrum of AI technologies and business applications.
Machine Learning
Predictive models, classification, regression, and intelligent automation.
Natural Language
Chatbots, sentiment analysis, document processing, and content generation.
Computer Vision
Image recognition, object detection, quality control, and visual analytics.
Process Automation
Workflow automation, intelligent process optimization, and RPA integration.
Predictive Analytics
Forecasting, demand prediction, risk assessment, and trend analysis.
Customer Intelligence
Personalization, recommendation systems, and customer behavior analysis.
Ethical AI
Responsible AI practices, bias detection, transparency, and governance.
AI Strategy
Roadmapping, capability assessment, change management, and ROI planning.

A Team That Cares
We're not just colleagues — we're a community united by shared values and a genuine passion for empowering SMEs through AI.
Empathy First
We genuinely care about your success and approach every partnership with understanding and patience.
Continuous Learning
AI evolves rapidly, and so do we. We invest heavily in our team's ongoing education and development.
Collaboration Over Competition
We share knowledge freely, support each other, and celebrate wins together.
Work-Life Balance
We believe in sustainable excellence. Our team members are energized, not burned out.
Awards & Certifications
Our commitment to excellence has been recognized by industry leaders and certification bodies.
UK AI Excellence Award
2023 Winner
ISO 27001 Certified
Data Security
Top SME Partner
Tech Nation 2024
Ethical AI Certified
AI Ethics Board
Trusted by Leading Organizations
We collaborate with industry leaders, academic institutions, and technology partners to deliver world-class AI solutions.
Help Us Empower UK SMEs
We're always looking for passionate AI experts, educators, and strategists who share our mission to make AI accessible for everyone.
Current Openings
Let's Have a Conversation
Our team is ready to listen, understand, and guide you toward AI confidence. No pressure, no jargon — just genuine conversation about how we can help.
