Bespoke AI Solutions Built
Around Your Business
When off the shelf tools are not enough, Hartz AI designs and builds custom AI solutions that fit your workflows, data, and teams. Private GPTs, internal tools, automation systems and more, created specifically for how your organisation works.
This page explains what we mean by bespoke AI solutions, who they are for, and how they connect to your wider AI journey across consultancy, implementation, training, and champion programmes.
Is A Bespoke AI Solution What You Actually Need?
Custom AI systems are usually the right move if:
- You have unique processes that generic tools cannot handle well.
- You need AI that works with your data, systems, and governance requirements.
- You want long term advantage, not just parity with everyone else using the same tools.
- You already understand AI basics and want to move beyond experimentation.
If you are still at the stage of getting teams comfortable with AI, it might be better to start with training or consultancy and then move into bespoke builds later.
Start with AI training insteadWe design bespoke AI systems for SMEs across sport, charities, professional services, education, and real estate in the UK.
What We Mean By "Bespoke AI Solutions"
Bespoke AI solutions are custom designed systems that use AI to support or automate parts of your business in a way generic tools cannot achieve. They are built around your data, your workflows, and your constraints.
At Hartz AI, bespoke solutions can include:
- Private GPT style assistants that live inside your organisation and know your context.
- Custom workflows that connect AI models to your internal tools and processes.
- Internal tools that help teams search, summarise, or act on your data more intelligently.
- Automation systems that remove manual steps and reduce repetitive work.
The goal is not to build something flashy. The goal is to build something that meaningfully improves how you operate and gives you an edge that is hard to copy.
Discuss a bespoke AI ideaWho Bespoke AI Solutions Are For
Bespoke AI work is best suited to organisations that:
- Already see clear, repeatable processes that are good candidates for automation or augmentation.
- Have teams who are comfortable with AI concepts and want to move beyond basic prompts.
- Need AI systems that respect specific compliance, security, or governance rules.
- Care about building capability, not just buying another tool.
If you are not sure whether you need something bespoke, consultancy is often the best first step. We can help you work out whether a custom build is justified.
Start with AI consultancyExamples Of Bespoke AI Solutions We Deliver
Every build is unique, but most bespoke AI projects for SMEs fall into a few practical patterns. Here are some of the most common types of solutions we create.
Private GPT Style Assistants
AI assistants that understand your policies, language, and processes, available only to your teams.
- Internal knowledge assistants for staff.
- Support assistants that help answer complex, context heavy questions.
- Guided tools that help team members follow best practice processes.
AI Powered Workflow Automation
Systems that use AI to route, summarise, transform, or act on information so your team can focus on higher value work.
- Automated document processing and summarisation.
- Lead triage or case routing based on natural language inputs.
- Internal workflows that reduce manual copy paste or repetitive checks.
AI Driven Data And Insight Tools
Tools that help you query, explore, and understand your data in natural language so you can make better decisions faster.
- Internal search across documents, notes, or knowledge bases.
- Dashboards that combine AI summaries with key metrics.
- Decision support tools that surface the information leaders need most.
How Bespoke AI Solutions Fit In Your AI Journey
Bespoke builds should not be the first thing you do with AI. They work best when they are the result of learning, strategy, and early implementation work. Here is how they fit with the rest of your Hartz AI journey.
STEP 1
Understand And Explore
Build shared understanding and confidence across teams with AI training and workshops.
AI TrainingSTEP 2
Diagnose And Plan
Use AI consultancy to understand your readiness, risk, and where custom solutions make sense.
AI ConsultancySTEP 3
Implement And Optimise
Start with practical implementation projects and small automations to prove value and refine ideas.
AI ImplementationSTEP 4
Build Bespoke And Embed
When the need is clear, move into bespoke AI systems supported by internal champions and leadership.
AI Champion ProgrammesWhat Organisations Gain From Bespoke AI Solutions
Bespoke AI is not about doing something flashy with new technology. It is about building strong, durable advantages into how your organisation works.
- Better fit between your tools and your reality, because the system is designed around you.
- Higher efficiency as manual, repetitive work is reduced or removed.
- More reliable decisions when AI helps surface and structure information in context.
- Competitive differentiation that does not disappear the moment a new public tool is released.
Is A Bespoke Build The Right Next Step?
A bespoke AI solution is usually the right move if:
- You can clearly describe the process or problem you want to improve.
- You have tried off the shelf tools and hit their limits.
- You are ready to invest in something that needs careful design and change management.
- You want your internal capability to grow alongside the system, not be dependent on it.
If you are not sure whether you are at that stage yet, a short consultancy engagement can help you decide.
Common Questions About Bespoke AI Work With Hartz AI
These questions cover how we think about custom AI systems, how they are scoped, and how they connect with training and consultancy.
Do we need to have our data perfectly organised before we talk?
No. It is helpful if you have some idea of where relevant data lives, but part of scoping a bespoke solution is understanding what is realistic with the data and systems you have right now. We will be honest with you if the data foundations are not ready for the idea you have in mind.
How is this different from normal AI implementation?
Implementation work often focuses on configuring and connecting existing tools. Bespoke AI solutions involve designing and building systems that are unique to your organisation. They can still use standard components, but the way they are combined, integrated, and governed is specific to you.
Learn about AI implementationWill we be able to maintain the system ourselves?
Our goal is always to build systems that your teams can understand and work with over time, supported by documentation, training, and, where helpful, AI champion programmes. For more complex builds, we can agree an ongoing support model, but we do not aim to create dependence.
Explore AI champion programmesWhat is the best way to start a bespoke project?
The best starting point is often a short consultancy engagement where we explore potential use cases, assess readiness, and agree what success would look like. From there we can decide together whether a bespoke solution is the right move, and if so, how to scope it sensibly.
Start with consultancyReady To Explore A Bespoke AI Solution?
If you have a clear process, challenge, or opportunity in mind, we can help you explore what a custom AI system could look like and whether it is the right investment. No hype, no pressure, just a grounded conversation about what makes sense for your organisation.
