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Hartz AI - Practical AI for SMEs
Team AI Training for UK SMEs | Hartz AI Academy
Hartz AI Academy · Team AI Training

Give your whole team
confidence with AI

Team AI training turns AI from a solo experiment into a shared capability. We design practical, hands-on programmes for intact teams so everyone learns the same language, tools and safe habits — inside your real workflows.

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500+ professionals
trained in live AI sessions
90% confidence
average increase post-training
Policy-aware
aligned with your governance

What team AI training changes

From “What can AI do?”
to a shared language and examples everyone understands.
From random prompting
to simple, structured workflows your team can repeat.
From “Is this safe?”
to clear guardrails, policies and human-in-the-loop checks.
From isolated experts
to a confident, collaborative team who can spot new AI opportunities.

Designed for teams of 6–20 people. Combine with Academy workshops and learning paths for longer-term capability building.

What is Team AI Training?

Team AI training is a focused programme for intact teams — for example leadership, operations, marketing or frontline staff. Rather than sending people on separate courses, we work with the whole group so they build skills, confidence and shared practices together.

Each programme blends short, practical teaching blocks with live exercises using your tools and examples. Sessions can run as a half-day intensive, a series of 60–90 minute blocks, or part of a wider learning path.

Practical first

Real tasks, real prompts and real documents — not just theory.

Safe by design

Clear guardrails on privacy, bias, hallucinations and policy.

Repeatable workflows

Simple frameworks teams can re-use long after the session.

Outcomes you can expect

While programmes are tailored, teams typically leave with:

A shared AI vocabulary

Everyone understands the same core concepts, risks and opportunities, so conversations move faster.

Role-specific prompt libraries

A starter set of prompts and workflows for your key roles and recurring tasks.

Clear safety guidelines

Agreed do/don't lists aligned with your governance and data protection requirements.

A simple improvement plan

3–5 practical next steps your team can take in the next month to continue building capability.

Example team AI training programmes

Every organisation is different, but these sample programmes show how we typically structure team training.

Leadership team: AI strategy & confidence

For boards, senior leadership teams and partners who need clear, practical understanding of AI's impact on strategy, risk and people.

Half-day or 2 × 90 minutes
  • Plain-English AI landscape and key trends
  • Opportunities and risks for your context
  • Governance, policies and accountability
  • Case studies from similar organisations
  • Live demos using your scenarios
  • Quick win ideas for the next 90 days
  • Space for questions and open discussion
  • Optional follow-up Q&A session after first experiments

Operations & delivery teams: workflow acceleration

For teams handling projects, reports, analysis or client delivery who want to use AI to speed up, not cut corners.

3 × 90-minute sessions
  • Mapping high-friction tasks and workflows
  • Prompt patterns for drafting, analysing and summarising
  • Using AI with your existing tools (e.g. Office, docs)
  • Setting quality standards and review steps
  • Hands-on exercises using anonymised examples
  • Building team prompt libraries and playbooks
  • Measuring impact (time saved, quality, errors)
  • Planning the next wave of improvements

Customer-facing teams: communication & support

For marketing, sales and support teams who want to use AI to improve communication while keeping a strong human voice.

2 × 2-hour sessions
  • Using AI for first drafts, not final answers
  • Creating campaigns, emails and responses faster
  • Keeping tone of voice on-brand and human
  • Handling hallucinations, bias and inaccuracies
  • Building reusable templates for common scenarios
  • Developing safe “assist, don't replace” workflows
  • Measuring impact on quality and response times
  • Optional follow-up clinic for real examples

Who Team AI Training is for

Team AI training works best when there is a clear unit who work together regularly and share goals. Common examples:

  • Leadership and senior management teams
  • Operations / delivery / project teams
  • HR and people teams
  • Marketing and communications teams
  • Customer support and service teams
  • Finance or back-office teams
  • Multi-disciplinary innovation squads
  • Any SME team of 6–20 people who want to use AI more confidently

Formats, logistics and pricing

We'll agree the right format during a short discovery call, but as a guide:

Delivery
  • On-site at your offices
  • Virtual (Zoom / Teams)
  • Hybrid options on request
Typical length
  • Half-day intensives
  • 2–4 session series
  • Part of longer learning paths
Group size
  • Ideal: 8–16 participants
  • Minimum: 6
  • Max: 22 (with support)

Pricing depends on format, preparation needed and level of customisation. Most team programmes fall between a single workshop and a full learning path. We'll share a simple, transparent quote after the discovery call.

Common questions about team training

Can we mix people from different teams?

You can, but the most powerful sessions are for teams who work together regularly and share processes. We're happy to design cross-team sessions, for example for AI champions or early adopters — we'll explore the best option on the call.

Do people need any AI experience before joining?

No. Many teams we work with have only experimented individually. We design content so complete beginners feel supported while more confident users stay challenged.

Can you align training with our policies and tools?

Yes. We always ask about your chosen tools, data protection approach and risk appetite before designing sessions. We can also support you in writing or refining AI usage guidelines if needed.

How does this fit with workshops and learning paths?

Team AI training often sits in the middle of a journey: organisations might begin with a training overview or leadership session, move into team programmes like this, then extend into deeper learning paths and ongoing support.

Next step

Plan a Team AI Training programme for your organisation

Share a little about your context and we'll suggest a simple, low-risk programme to get your team learning together. No pressure, no jargon — just a practical conversation.

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